Exchange and Returns
MI AMOR PUP – Return & Exchange Policy
We just know you and your pup are going to fall in love with your MI AMOR PUP goodies. But on the off-chance something doesn’t feel quite right? Don’t worry—we’ve got you.
Easy Returns & Exchanges
We want tails wagging and hearts happy. If for any reason you’re not completely obsessed, you can return or exchange your collar within 30 days of purchase.
Condition Matters
We totally get trying things on—but please make sure the collar is returned in its original, unused condition. (We can’t accept returns that show signs of wear or pup adventures—we hope you understand!)
Need a Different Size?
No biggie! If your pup needs a different fit, we’ll happily exchange it. Just send it our way, and we’ll take care of the rest.
Refunds
Once we receive and inspect your return, we’ll issue a full refund back to your original payment method. No drama. No hassle. Just love.
We're Here for You
Questions? Concerns? Confessions of puppy love? Reach out anytime—our team is always here to help. After all, your satisfaction isn’t just a goal… it’s our love language.
Care Instructions
Caring for Your MI AMOR PUP Collar : Because love—and collars—deserve a little TLC.
Cleaning : To keep your pup’s collar looking fresh, then handwash only
Drying: After cleaning, blot the collar dry on a soft sun. No hair dryers or sunbathing sessions, please! Intense heat and direct sunlight can cause cracking or fading over time.
Storage: When it’s not on your pup’s neck, treat the collar to a little rest in a cool, dry spot. Keep it away from humidity and sunlight to protect its color and structure.
Brass Fittings Love: To keep that brass hardware gleaming, give it a gentle polish now and then with a brass-safe cleaner. Be sure to wipe off any leftover product so it doesn’t rub onto the collar material.